Returns & Exchanges

At SkinKraft, we stand by the efficacy of our customized skincare; if you are not completely satisfied with your regimen, you can initiate a return within 30 days of delivery. We offer a 100% satisfaction guarantee to ensure your journey to healthy skin is risk-free and rewarding.

1

Initiate Request

Log into your SkinKraft account and navigate to the 'My Orders' section to select the items you wish to return and submit a request.

2

Quality Assessment

Our dermatological support team will review your request and may reach out for feedback regarding your skin's reaction to the current formulation.

3

Package Pickup

Once approved, we will arrange a free doorstep pickup; please ensure the products are packed securely in their original packaging with all labels intact.

4

Refund Processing

After our warehouse receives and inspects the returned items, your refund will be processed to the original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing